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Infrastructure asset management practices and their influence on service delivery: A case study of National Water and Sewerage Corporation
(Makerere University, 2014-10)
Worldwide, many utility and non-utility service providers are pushing for better management of their facilities through implementation of good asset management practices. This is hinged
on the appreciation that while the ...
Delayed budget approval and its effect on service provision in local governments in Uganda: A case study of Jinja District
(Makerere University, 2014-12)
This study assessed the effect of delayed budget approval on service provision in local governments in Uganda. Specifically, the study sought to establish; causes of late budget approval and how it affects service delivery ...
Service delivery systems and service quality of small scale organizations in Uganda. A case of Thermocool Uganda Limited
(Makerere University, 2014-08)
The study examined the effect of Service Delivery Systems on the Quality of Service at Thermocool Uganda. The study established whether Thermocool follows appropriate service delivery system procedures, evaluated the ...