Reward systems, job satisfaction, organizational commitment and employee performance in public higher institutions of learning in Uganda.

Abstract

The objective of the study was to investigate the relationship between reward systems, job satisfaction, organizational commitment and employee performance among academic and administrative staff of public higher institutions of learning in Uganda. The study involved 300 respondents selected from two institutions in Uganda that is Kyambogo University and Makerere University Business School. Data was collected using self administered questionnaires. In order to answer the research questions, the research used SPSS 19 version for data operation and analysis. Cross tabulation was used to describe the demographic sample used in the study. The results of Pearson correlation showed a significant positive relationship between the variables (reward systems, job satisfaction, organizational commitment and employee performance). The regression analysis showed that almost 38% of the variance in employee performance can be accounted for by reward systems, job satisfaction and organizational commitment with reward systems as the significant predictor of employee performance. Therefore the researcher concluded that in addressing employee performance among academic and administrative staff in these institutions it’s important to first manage the reward systems given, understand how to build job satisfaction and address the levels of organizational commitment.