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Analysis of customer loyalty in the telecom sector in Uganda: A case study of Airtel – Uganda.
(Makerere University, 2013-09)
The study set out to analyze customer loyalty in the Telecom sector in Uganda with Airtel Uganda as the case study. The objectives were to gain insight into customer loyalty at Airtel Uganda, including identification of ...
An evaluation of mobile money services (MMS) in Uganda
(Makerere University, 2013-10)
The study evaluated mobile money services to specifically establish why they have remained mere peer to peer money transfer platforms, yet they ought to reduce cash transactions and spur financial inclusion. The research ...