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The significance of team work at MG Engineers and Contractors Limited
(Makerere University, 2013-09)
This research investigated the significance of Teamwork at MG Engineers and Contractors Limited, Kampala – Uganda towards organizational performance.
The study was designed as a cross-sectional survey employing both ...
An assessment of the causes and impact of road and railway reserves encroachment on service delivery in Kampala Capital City
(Makerere University, 2017-07)
Africa is the fastest urbanizing continent in the world. Paradoxically, urbanization gives rise to urban problems such as slum development, high cost of living, unemployment, shortage of housing, and others. The growth of ...
Fiscal decentralization and its impact on service delivery in local governments of Uganda : a case of Wakiso district local government
(Makerere University, 2019-12)
The purpose of the study was to assess the impact of fiscal decentralization on service delivery in local governments of Uganda: A case of Wakiso district. Specifically, the study aimed at identifying the existing forms ...
Inventory management techniques and service delivery in non-governmental organizations, a case study of infectious diseases institute
(Makerere University, 2022-05)
The study examined the relationship between inventory management techniques and service delivery in non-government organizations taking Infectious diseases institute as a case study. This was guided by the following ...
Infrastructure asset management practices and their influence on service delivery: A case study of National Water and Sewerage Corporation
(Makerere University, 2014-10)
Worldwide, many utility and non-utility service providers are pushing for better management of their facilities through implementation of good asset management practices. This is hinged
on the appreciation that while the ...
The effectiveness of Sembabule District in public service delivery
(Makerere University, 2016-12)
The purpose of the study was to examine the effectiveness of service delivery in Sembabule District. The research objectives were (1) To evaluate the effectiveness of health service delivery in Sembabule District (2) To ...
Delayed budget approval and its effect on service provision in local governments in Uganda: A case study of Jinja District
(Makerere University, 2014-12)
This study assessed the effect of delayed budget approval on service provision in local governments in Uganda. Specifically, the study sought to establish; causes of late budget approval and how it affects service delivery ...
An assessment of customer service at MTN (U) Limited
(Makerere University, 2013)
The study aimed at assessing the level of customer service at MTN Uganda. The study objectives included: to identify customer service activities used by MTN Uganda, to establish the effectiveness of customer service ...
Effectiveness of public procurement systems at the Office of the Prime Minister, Uganda
(Makerere University, 2017-10)
This study majorly explored the effectiveness of Public procurement systems focusing at the Office of the Prime Minister in Uganda. The study comes at a time when most Governments with Uganda in particular are grappling ...
Service delivery systems and service quality of small scale organizations in Uganda. A case of Thermocool Uganda Limited
(Makerere University, 2014-08)
The study examined the effect of Service Delivery Systems on the Quality of Service at Thermocool Uganda. The study established whether Thermocool follows appropriate service delivery system procedures, evaluated the ...