Browsing School of Business (SB) Collections by Author "Mucunguzi, Albert"
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Commercial service charge administration and service quality
Mucunguzi, Albert (Makerere University, 2014-11)The study sought to assess the impact of the administration of commercial service charges on service quality at Crested Towers building, located at plot 17 Hannington Road, Kampala, Uganda. The study was guided by three ...