The efficacy of ECCMIS on access to justice: a case study of the land division of the High Court of Uganda

Abstract

The integration of information and communication technologies (ICTs) into judicial systems has gained momentum globally, driven by the pursuit of enhancing access to justice, improving operational efficiency, and fostering transparency. In Uganda, the Electronic Court Case Management Information System (ECCMIS) was implemented in the Land Division of the High Court to modernize court processes and address longstanding challenges. This study examines the efficacy of ECCMIS on access to justice, its alignment with civil procedure rules, and the associated challenges and solutions. This research employed a mixed-methods approach, combining quantitative and qualitative techniques. Data was collected through questionnaires administered to judicial officers, lawyers, and court staff, as well as interviews with members of the public. The study also conducted a comprehensive review of relevant literature and comparative analyses with other jurisdictions implementing electronic case management systems. The findings reveal a divided perspective on the impact of ECCMIS. While court staff and some lawyers acknowledged increased efficiency, transparency, and reduced opportunities for corruption, concerns were raised about potential conflicts with existing civil procedure rules, technological barriers, and the exclusion of marginalized or digitally disadvantaged groups. Additionally, challenges related to account authentication, fraud prevention, and the need for a robust regulatory framework were identified. The study highlights the multifaceted nature of ECCMIS implementation, encompassing legal, technological, and socio-cultural dimensions. It underscores the importance of stakeholder engagement, capacity-building initiatives, and the adoption of best practices from other jurisdictions. The research contributes to the growing body of knowledge on electronic case management systems and their impact on access to justice, providing valuable insights for policymakers, legal practitioners, and technology experts to optimize the system's effectiveness while ensuring alignment with principles of due process and fairness.