| dc.description.abstract | Kampala faces challenges in effectively managing traffic congestion due to rapid urbanization and increasing car ownership, posing significant challenges for road users and policymakers. This study investigated the views of key stakeholders in Kampala on the causes of traffic congestion within the Kampala Capital City Authority (KCCA) and possible solutions. The study was guided by stakeholder theory and the theory of planned behavior. Using a descriptive research design, qualitative methods such as interviews and focus group discussions were conducted with various stakeholders, including policymakers, KCCA technical staff, private vehicle owners, cab and bus drivers, traffic police officers, Boda Boda cyclists, and public transport users. The data collection process primarily relied on structured interview guides to facilitate meaningful discussions with participants. The qualitative findings were analyzed using content analysis where research objectives were presented as sub-themes. Traffic congestion peaks during morning and afternoon rush hours from 5:30 a.m. to 9:00 a.m. and 5:00 p.m. to 9:00 p.m., with weekend congestion generally lower. Stakeholders like KCCA and traffic authorities attribute traffic congestion to driver behavior, with violations like disregarding laws and distracted driving being common. Boda Boda riders emphasized the negative impact of risky driving behaviors, such as aggressive overtaking, on accidents, lane closures, and congestion. Political leaders emphasized the adverse impact of inadequate urban planning and deficient road infrastructure on traffic congestion in Kampala. The expansion of neighbouring towns, such as Mukono, Nansana, and Kiira, has added strain to Kampala's road network. Previous attempts to mitigate congestion through measures like bus park relocation and improving bus transit services faced challenges due to inadequate planning and opposition from vested interests. Disputes between the executive and elected officials have hampered effective traffic management and service delivery by the KCCA, exacerbating congestion issues. While some stakeholders commend elected leaders for their pro-poor policies, others criticise their failure to adequately address the needs of the average citizen, like traffic congestion in Kampala. Recommendations from the research advocate for the implementation of existing infrastructure development plans, such as the metropolitan plan, to ensure the provision of adequate road reserves and the establishment of a comprehensive public transport system in the Kampala metropolitan region. | en_US |
