Organizational learning, employee engagement and employee retention: a case of employees of Kampala Capital City Authority

Abstract

This research aimed to investigate the relationship between organizational learning, employee engagement, and employee retention within the context of Kampala Capital City Authority (KCCA). The study sample consisted of 485 employees from various departments within KCCA. The main objective was to determine whether there were significant relationships among these variables. The research utilized a quantitative research design, and data were collected using a questionnaire. The questionnaire measured participants' perceptions of organizational learning, employee engagement, and employee retention. Statistical analyses, including correlation and regression analysis, were conducted to examine the relationships and assess their significance. The results of the study revealed significant relationships between organizational learning, employee engagement, and employee retention within KCCA. Specifically, higher levels of organizational learning were positively correlated with increased employee engagement and higher employee retention rates. Similarly, higher employee engagement levels were associated with improved employee retention. The findings highlight the importance of fostering a learning culture within organizations like KCCA, as it positively influences employee engagement and, subsequently, employee retention. The results suggest that organizations that prioritize and invest in employee development, knowledge sharing, and continuous learning are more likely to create an engaged workforce and retain talented employees. This research contributes to the existing literature on organizational learning, employee engagement, and employee retention, particularly within the unique context of KCCA. The findings provide valuable insights for human resource management practices and organizational strategies aimed at enhancing employee engagement and reducing turnover rates. Organizations, including KCCA, can utilize these findings to design and implement interventions that promote a learning-oriented environment, engage employees, and improve employee retention.