Browsing by Subject "MTN Uganda"
Now showing items 1-8 of 8
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An analysis of factors for mobile money growth in Uganda: A case study of Mobile Telephone Network (MTN) Uganda Limited
(Makerere University, 2018-07)The study set out to analyze the factors for Mobile Money growth in Uganda. It had had four objectives namely: to establish the factors responsible for Mobile Money Services Growth in Uganda, to explore the potential mobile ... -
An assessment of customer service at MTN (U) Limited
(Makerere University, 2013)The study aimed at assessing the level of customer service at MTN Uganda. The study objectives included: to identify customer service activities used by MTN Uganda, to establish the effectiveness of customer service ... -
Customer Value Management in MTN Uganda
(Makerere University, 2019-10-21)The purpose of the study was to examine customer value management in MTN Uganda with the determinants of customer value, levels of customer satisfaction and the challenges faced in the customer value management process. ... -
Economic and Social Upgrading in the Mobile Telecommunications Industry: The Case MTN Uganda
(Economic Policy Research Center, Makerere University, 2013-05)Worldwide leaving an indelible mark in history by revolutionising lifestyles of individual, Systems, governments and entities. A number of factors have contributed to this phenomenon. Uganda has not been an exception and ... -
Evaluating security of mobile money transactions at MTN Uganda
(Makerere University, 2015-08)The purpose of the study was to evaluate the security of Mobile Money transactions at MTN Uganda. The evaluation was centered on three major transaction types that involve money-changing hands that is; funds transfer, bill ... -
The impact of mobile money services on the performance of the commercial banking sector in Uganda (A case study of MTN mobile money)
(Makerere University, 2014-11)The roll out of mobile money services by the mobile telecommunication companies in recent years, has received over whelming uptake by users of financial services. The research sought to examine the impact of mobile money ... -
Internal control systems and mobile money fraud: A case study of MTN Uganda
(Makerere University, 2015-09)The purpose of the study was to establish the relationship between internal control systems in Mobile Network Operators and Mobile Money fraud. The study investigated the level of Mobile money fraud, the study also ... -
A visualization framework for discovering prepaid mobile subscriber usage patterns
(2006-09)Telecommunications operators are faced with a problem of knowing their prepaid subscribers behavior. And yet they have a challenge of reducing prepaid churn and maximizing the life time value of their subscribers. The ...