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|Title: ||Evaluation of the impact of wireless communication technologies: a case study in health care service|
|Authors: ||Bule, Stephen|
|Keywords: ||Wireless communication|
|Issue Date: ||18-Nov-2009 |
|Abstract: ||Healthcare industry is ever increasing the use of new information and communication technology. The use of wireless information communication technology offers a successful adoption in healthcare for developing countries with relatively poor communication infrastructure.
In Uganda some healthcare centres have deliberately deployed wireless information communication technologies like PDAs, Mobile phones, and teleradiology to improve healthcare. About 50 percent of new capital investments in organisations are on IT, yet they have to be accepted and used by employees to improve productivity. This is a concern to IT managers.
The main aim of this study is to evaluate the perceived effectiveness of wireless information communication technologies on healthcare delivery by healthcare professionals.
The following are the objectives: to investigate the deployment environment of wireless information technologies in healthcare service, to evaluate the attitudes of the health professionals to the
deployment of wireless information communication technologies, to evaluate the perception of health professionals on the effect of the deployment of wireless communications technologies on quality healthcare service and to develop a research instrument for use in evaluating the effect of wireless technology in healthcare service provision.
A qualitative and quantitative survey by questionnaire was adopted,combined, modified and used from two different research tools of a unified technology acceptance and service quality models.
We developed a research instrument called UTAUT-SERVQUAL techniques to evaluate the perceived effectiveness or impact of wireless information communication technologies in healthcare service delivery.
The results of the study have indicated that the questionnaire can generate the data required to analyse the evaluation of the percieved effectiveness and acceptance of wireless information communication technologies in healthcare service delivery. This is reflected in the respondents acknowledgement of the effective use and apparent improvement of serve in using the wireless information communication technologies for healthcare service delivery.|
|Description: ||A Project Report submitted to the School of Graduate Studies in partial fulfillment of the requirements for the award of a Master of Information Technology of Makerere University.|
|Appears in Collections:||Theses & Dissertations (CIT)|
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