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http://hdl.handle.net/123456789/226
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| Title: | Organisational change and developemnt of citizenship behaviour and counter productive work behaviour: a case study of Century Bottling Company Limited |
| Authors: | Kamulegeya, Kenneth |
| Keywords: | Organisational change
Change appraisal behaviour
Change management
Counter productive work behaviour
Organisational citizenship behaviour |
| Issue Date: | 7-Dec-2008 |
| Abstract: | This case study highlights the importance of incorporating change management into the overall strategy for implementing organisational transformation in order
to achieve the full benefits expected of set change initiatives. The study reviews the relationship between organisational change and the development of Organisational Citizenship Behaviour or OCB (displayed by employees beyond the demands stipulated in their job titles) and
Counterproductive Work Behaviour or CWB (deliberate actions by individuals to
violate central organisational policies, rules and procedures and may include acts
of commission and/or omission).
Qualitative data in the form of actual events, verbatim, behaviour and actions of
the study's sample group were collected by the researcher over a period of seven
months (from May to November 2002) compiled into a dairy of events. The data
was then coded and sorted and matrices, vignettes and networks were used to
display and analyze the information collected. The results of the study indicated a significant relationship between the study variables, and they also indicated that gone unnoticed CWB could affect the attainment of organisational change objectives. |
| Description: | A Masters Thesis accessible from the Library |
| URI: | http://hdl.handle.net/123456789/226 |
| Appears in Collections: | Theses & Dissertations (SS)
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Files in This Item:
| File |
Description |
Size | Format |
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| kamulegeya-psychology-masters.pdf | Organisational change | 3659Kb | Adobe PDF | View/Open |
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