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http://hdl.handle.net/123456789/218
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| Title: | Operant and emotional competencies, empowerment, role involvement and OCB among middle managers. |
| Authors: | Kirabo, Patience K. N. |
| Keywords: | Work relationships
Emotional competences |
| Issue Date: | 7-Dec-2008 |
| Abstract: | The purpose of the study was to investigate the relationship between operant and
Emotional competences, Empowerment, Role Involvement and OCB among Middle
Managers in URA. A 360-degree survey model was used in this rcsearch. The sample
comprised 104 middle managers, their supervisors and subordinates, who were
randomly sampled. The study used a comparative study design. Responses of Middle managers were compared with those of their subordinates, supervisors and peers on the variables of operant and emotional competences and OCB. Data on operant competences was collected using a questionaire developed from competence profiles of middle managers
from UETCL, NMS and URA that were obtained from PILA. Data on emotional competences was collected using a questionnaire developed from the Emotional
intelligence consortium. OCB was measured using Organ's questionnaire of OCB and
task performance. The hypotheses on Competences, Empowerment and Role Involvement were tested using pearson correlations. ANOVA was used to test variances in responses among the three
categories of respondents. Results showed that there was a significant positive relationship between competences and empowerment as rated by Middle managers. Results also showed a significant positive relationship between Empowement, competences and OCB. Role involvement had no
relationship with any of the other variables. Middle managers, their supervisors and subordinates, differed signiticantly in their rating of operant and emotional competences and OCB. From these results, it is recommended that middle management competences be streamlined to enable uniformity of expectations among middle managers, their supervisors and subordinates and enhanced performance. |
| URI: | http://hdl.handle.net/123456789/218 |
| Appears in Collections: | Theses & Dissertations (Science)
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Files in This Item:
| File |
Description |
Size | Format |
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| kirabo-psychology-masters.pdf | Competences | 3552Kb | Adobe PDF | View/Open |
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