Browsing School of Economics (SE) Collections by Subject "Customer care services"
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The impact of customer care services on the retention of customers at Nansubuga General Hardware
(Makerere University, 2019-10-31)The purpose of the research was to find out the impact of customer care services on the retention of customers at Nansubuga General Hardware. The objectives of the study were, to find out: (1) the effectiveness of customer ...