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Corporate social responsibility: a competitive strategy for small and medium-sized enterprises in Uganda
(2012-03)
In view of the important role small and medium-sized enterprises (SMEs) universally play as the backbone of national economies and the survival and competitiveness challenges that they face, the purpose of this study was ...
The impact of effective customer service management practices on the competitiveness of credit institutions in Uganda: A case study of Post Bank Limited
(Makerere University, 2014-11)
It has been observed that quality customer service management practices affect sales, retention, market acceptance and the good will of a firm; however, effective customer service management comes at price to achieve ...
Evaluating the competitiveness of Cairo International Bank (CIB) Uganda Limited
(Makerere University, 2018-10)
The study evaluates the competitiveness of Cairo International Bank Uganda Ltd. The study specifically established the current state of competitiveness of Cairo International Bank (CIB)-Uganda, factors for the low competiveness ...