Browsing School of Business (SB) Collections by Author "Settuba, Robert"
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Assessment of the impact of grievance management on employees performance in public sector organisations in Uganda: A case of Posta Uganda
Settuba, Robert (Makerere University, 2018-08-23)Grievance is believed to be natural in an organization. Proper grievance management helps in the reduction of dissatisfaction among employees and improves their performance. Absenteeism, alcoholism, accident, late coming, ...